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Call Center STOP
Solutions
The Cyberonium services operations began in 2002 with providing
Call Center STOP Solutions. It is a module based approach to
solve competitive challenges of today's call center industry. It
consists of Call Center Setup, Outsourcing, Training, and
Project Management. It is the best single solution for today's
all center centers needs.
STOP solution also provides vendors to select best call center
from any where of the globe by Cyberonium Skill Based Associated
Call Center Networks. We have more than 250 world's best call
centers form the world's major outsourcing hubs such as Arab
Emirates, Bangladesh, Bulgaria, China, Canada, Costa Rica,
Egypt, Hong Kong, India, Morasses, Pakistan, Philippines, UK and
USA. These center serve our vendors in more than 17 languages
such as Arabic, Bengali, Chinese, Dutch, English, French, Hindi,
Japanese, Korean, Pashto, Pharsi (Persian), Russian, Spanish,
Tamil, Urdu, Ukrainian, and Vietnamese.
The major difference between us and our competitors is not only
the power of more than 17 languages and 12 countries, but also
that we are the only simple business process outsourcing
referral agency which controls each and every aspect of project.
Every project is controlled by our own COO in each call center
according to vendors' predefined standards.
Call Center Services
In early 2003, the management of Cyberonium started receiving
ongoing demand for setting up a fully controlled facility due to
achieving highest quality control measures and controlled
customized outsourcing solutions.
In Mid November 2003 Cyberonium started its own call center
facility at South Asia. This facility specially designed for
inbound and other process outsourcing work except outbound call.
It is powered by industry standard automation solutions. This
facility is unique in own type and provide services of mission
critical and highly sensitive operations such as Tier 3
Technical and Customer Supports. This facility provides Three
Tier back up architecture located at three different locations
Mexico, India and Pakistan.
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